Personalised services and tech-driven solutions are impacting the hotel industry in Riyadh

Amir Ataya says market segmentation and analytical insight has boosted revenues

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Amir Ataya brings extensive expertise in hospitality to his role as general manager at Radisson Hotel Riyadh Airport.

Amir Ataya brings extensive expertise in hospitality to his role as general manager at Radisson Hotel Riyadh Airport.

Under his strategic leadership, the hotel has consistently outperformed competitors, even during slower periods, through a combination of analytical insight and innovative market segmentation.

Ataya has significantly boosted room profitability and transformed the Meetings, Incentives, Conferences and Exhibitions (MICE) segment, establishing the hotel as a leading destination for business events in the region. His efforts in revamping the dining experience and enhancing staff morale have further contributed to the hotel’s success. Ataya was featured in Hotelier Middle East’s General Manager Power List 2023 for his accomplishments.

In conversation with Ataya, we learn that market trends in Riyadh have led to a shift in guest preferences, with an increased demand for personalised services and technology-driven solutions, while maintaining consistent occupancy levels. More